特伦特河畔斯多克斯塔福郡大学附近酒店

“Good communication for check in, easy and faster Secure location, the room was big and clean, everything ok with small exceptions, just half or role of toilet paper and left side bed lamp missing switch Easy check out, thanks for everything ”

“It was alright”

“Check in was a disaster. They didn't communicate through email any check in instructions, they use an App that I don't have or use. Once we cleared that up it took almost an hour from the time I got the the property to figure out their demands to get an expensive deposit made until I could get a code to get into the place. The management company the owner uses for check in is a disaster. Poor customer service, didn't respond to most emails. The place itself is small and basic which is fine.……

“We got there and theyd over booked the apartment so had to folliw a guy across the other side of town, it was ok not exceptional wasnt cleaned properly, was ok for one night and the price ”

“Good buffet breakfast and good quality evening meals. Service in dining room variable - one night it was 45 minutes before food arrived. Much better on another night when Malik (?) was in charge. Little consideration for my wife who is on crutches as each morning we were directed to a table furthest from the door. Disappointing. ”

“Staying at the Upper House Hotel was a most enjoyable few days , very clean and comfortable room, food excellent, and staff very friendly. Hotel in beautiful grounds. Would recommend. ”

“Lovely little B&B with beautiful surroundings. Great service, very friendly. Room was a good size and WIFI spot on. Loved meeting their little dog too. Breakfast included one of the best sausages I've tasted 😁”

“Their service is great an warm. The receptionists gave us wise advices during snowstorm while showing care of us. The location is so convenience which allows us to drive there safely. We will definietly stay in this hotel in our next visit”

“Receptionist rudeness -unpleasant jokes. The apartment look lake it haven’t been cleaned. We had to wait 2 hours before we have been offered an other apartment. ”

“IT was very nice”

“Convenient, competitive and had all I needed. Staff were lovely and friendly. Would like water in vending machine (unless I missed a free option) and a pump in roof was going off every 30 seconds all the time, which was annoying but still slept well. ”

“Friendly hotel free parking nice restaurant ”