"Spacious room , friendly staff and the location is great - it’s just 5 mins by walk from the Waverley train station. The SPA was nice and The breakfast was great too. I was very happy with my stay. "
"I went there with my daughter and have our holidays in London. The best way is our Uber dirvers can find there easier. Is it very safe? Yes! I love there to spend time with my family.."
"Goods
- location was excellent, right at heart of London
- clean room with necessary amenities (shampoo, shower gem)
- helpful staff provides assistance during check-in, since you won’t get a reservation number if booked from hotels.com
Room for improvement
- it was difficult to find your room since the floor layout was like a maze. I couldn’t image if there is a fire, the guests will have a very difficult time to find the stairs
- there is no desk in the room. If you’re on business trip and needs to work on your laptop, you won’t be able to do that on a desk
- the room wasn’t really sound proof as there are people running (not sure why they are running) early in the morning (around 6am)"
"we booked one family room for 4 but family room was not available. we got free upgraded to two double bed rooms and free breakfast. we accepts them arrangement and the located is closed to tube station. "
