河内西湖附近酒店

“We are a couple who travel abroad frequently, and have visited more than a dozen countries and stayed in many five-star hotels. However, when we arrived at the Hotel at 7 am on March 23, we met a young front desk receptionist whose service level far exceeded the five-star standard and left a deep impression on us. The receptionist not only quickly arranged a comfortable rest area for us, but also enthusiastically took us to a nearby restaurant for breakfast, and introduced the local tourist……

“3 jours à Hanoi, appartement très spacieux pour 2 couples . Environnement calme”

“酒店式公寓 很齊全 周邊很多餐廳”

“服務很好 環境很乾淨 只是有點舊 早餐非常好吃 精緻 可以吃到很多越南特色料理 ”

“很棒的早餐、很大的客房空間，只是裝潢及傢俱有些舊了。”

“The apartment is not close to old quarter, but is around the west lake new area with few big shopping mall”

“A bit far from old Q but it’s nice. ”

“Our family of four stayed here comfortably. The apartment had everything we needed—from kitchen to soft towels to a super helpful front desk. We appreciated how quiet and safe it was at night. ”

“The convenience of having a kitchen and a laundry machine in the apartment was great. Hotel also really good - although not best location”

“I enjoyed the location of the hotel, a lot of stuff in Hanoi wasn’t too far if I took a Grab.”

“房間乾淨，整齊 前台人員非常有禮貌”

“Good to stay”

“スタッフの方がとても親切で、フレンドリーでした。カードキーを無くしたのですが、拾ってくれた方がホテルまで連絡をくれました。ホテルのスタッフさんは自分ごとのように喜んでくれて、今日はハッピーな日でしたとおっしゃってくれました。また、冬に訪れたいです。”

“Excellent service!! Staffs here are very nice and helpful! Room cleaning service is also good!”