河内家庭式酒店

“感覺不太像是飯店，反而像是民宿一樣，待人親切，服務周到!”

“服务非常非常好，尤其是楼下的接待，她非常细心耐心地介绍信息，这是我在中国从未遇到过的。位置就在还剑湖旁边，非常方便，同时距离最繁华的街道也就四五十米，闹中取静。房间总体比较安静，因为就在还剑湖旁边，周末还能听到外面的噪音，但晚上10点以后基本就安静了。餐厅很棒，服务也很好，苏利，风景也很美。推荐。”

“Breakfast was great. Rooms are comfortable. Safe wasnt working though.”

“We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi.”

“The hotel staff provided an excellent service experience from start to finish. They introduced the facilities in great detail and also gave us many helpful suggestions about nearby attractions and travel tips, which made our trip much easier and more enjoyable. During check-out, the staff patiently asked for our feedback one by one and sincerely cared about our opinions. Whenever there was a small issue, they immediately offered discounts or other forms of compensation to show their apology.……

“ザービーズはもの凄くいい。 親切に情報を提供してくれます。 屋上階のビアガーデンの夜景も良かったんです。”

“前台服務態度客氣”