“Great location friendly staff and generally clean room but they didn’t change the bedding at all during our 3 nights stay. I dropped the alarm on the floor but it’s been in the same location all 3 days so no one’s even doing the proper cleaning ”
"Extremely disappointed about being charged on a minibar item after my departure from Auckland, without prior clarification. Only got an email informing me my credit card was charged.
At the time of checkout I explicitly stated that no minibar items were consumed when asked. Felt utterly insulted and robbed when they charged me afterwards, and their behaviour makes me wonder that the hotel could basically charge you on anything after checkout. Would not have noticed if I didn't check my email.
Although a refund was processed after I emailed the hotel, the incident reflects very poor staff management and administration. Very shocked something like this could happen at a hotel like Park Hyatt.
The hotel is very well maintained physically but no customer would ever want to go encounter such a disrespectful event no matter how nice the hardware is. "
您一定不愿错过参观新西兰海洋博物馆、奥克兰战争纪念博物馆和奥克兰艺术画廊 Toi o Tāmaki的机会。当地最受游客青睐的景点有庞森比路、Karangahape Road (卡朗加哈普路)和Grafton Bridge (格拉夫顿大桥)。您可以去ASB滨水剧院、奥特亚中心和市民剧院，欣赏当地艺术家的精彩演出。
