“The breakfast was good. The room was good, but one had to shower in a kneeling position in order not to splash outside the tub. Bed was comfortable and i got a good night's sleep. ”
“The staff are friendly and proactive in offering assistance (Special thanks to Roxana for her kind assistance)The hotel is conveniently located, with supermarkets and restaurants nearby, and is approximately a ten-minute walk from both the train station and the bus stop. The room is well-lit and tidy, although the drainage in the washbasin is somewhat clogged, resulting in very slow water flow.
This is my third stay at the hotel, and I will definitely choose to stay here again on my next visit……
“We stayed here for one night. It was absolutely amazing, staff was brilliant. Took our bag in before check in so we were bagless exploring Bristol. The food and restaurants was amazing. Will be back ”
“Great location and friendly staff. However the room is considerably small given the price of the room, for 2 person without luggages, we had to keep moving the furniture in order to move around. The heating in the room took a long time to heat up and the bathtub in the room did not work. ”
“A very comfortable place to stay, really love all facilities and decoration. It's ancient but fashion one. The staffs are really nice and very helpful. I will love to stay there again. By the way, the breakfast and dinner are really delicious.”
“The location is excellent, very close to the main streets. The hot springs are very comfortable, lovely staff. I will definitely come again next time.”
“Great location. Everywhere is very walkable. Wide range of shops and restaurants. The Gatehouse is unique and charming. The hotel staff are very nice and accommodating. Great value for money.
Beds comfortable. Room very clean. Overall a great experience and the city of Wells is a must-see”