杭州湘湖旅游度假区附近酒店

“服務一流。環境清靜企理。”

“good room condition and service”

“Glad to be upgraded to larger rooms with balconies facing the riverside. Adequate facilities inside the rooms. Nice and quiet environment. Helpful front desk personnel. Value for money high-tea set and nice breakfast buffet. Modern luxury hotel highly recommended.”

“整體環境不錯，但大堂保安兇惡地望著住客很不禮貌”

“Heavy cigarette smell in the room. Someone smoke in next room and the smell go into my room. Have complained to Hotel. They do nothing but try to comfort me to offer room change. They are unwilling to find out root cause to stop it. The way they handling complaint is not deserved 5 star rating. The ventilation system is extremely poor. The smoke detector cannot detect smoking inside the room. Extremely disappointed. ”

“The staff at swimming pool who was lighting the candle around the pool was very poor attitude. She literally bang the door of each candle holder and made so much noise to a point I need to leave the pool. I think that's what she wanted to do. To get rid of all the guests at pool. I did not expect such level of service at park hyatt at all. ”

“The staff is very helpful, nice, and supportive. The room is clean.”

“這個地點一流，適合去西湖旅行的首選。主因平及住地方較大。”

“隔音極差，唔怕嘈的其實都可以”

“缺小冰箱”

“住房一流, 早餐九流, 餐廳完全零服務. 附近新開發, 如只是作商務, 不是好選擇. 房間十分好, 前台服務亦不十分清楚周邊配套. 晚餐及商場太新, 沒什麼選擇 WIFI 不太順. ”

“捷運站一上來就到飯店，非常方便！ 捷運站內有很多小食餐廳，性價比很高！值得推薦”

“地點還可以 旁邊就是商場 性價比高”

“酒店房間的設備好像欠缺保養，有些電制沒有電流通。電視選台不多，聲量太限制，幾乎聽不到。早餐理應由早上6:30到10:00，但9點已經不補食物；餐廳一半的地板非常髒！”