洛斯塞拉诺斯 住宿等级：4酒店, CNY933 起

“good”

“Good”

“Quite nice ”

“Spacious. Facility is a bit old. Hygiene is good though not spotless. Staff are polite and helpful. They also have coin-operated laundry machine.”

“Excellent.”

“Mr. Joevon a morning staff server and Mr. Sergio at the front door and your receptionists are very helpful staff! Great customer services. Highly recommended ”

“Amazing! Nothing to complaint”

“I couldn't believe that the billing system of a 5-star hotel could have such a low-level error. The hotel can enjoy meals for $30 per day after paying a $35 destination fee. I had breakfast around 10 on the check out day, which should have been included as free, but the hotel charged for the full amount. In my first call with them, I strongly stated that it was an error. And the staff just made me wait, claiming they didn't charge extra fee. But the fact is that they charged extra and didn't……