特伦特河畔斯多克壮观的墙壁,斯托克特伦特附近酒店

“Booked this cheap 2 night stay to be near Alton Towers. Its a 20 minute drive from Alton Towers but that was perfect for us. The room was clean although very warm at night due to no aircon but we did have a fan in there. We were facing the front of the hotel so no road traffic noise however did get slightly disturbed a couple of times on the first morning at 7/7.30 from people going through the front door . The staff are all so friendly at the hotel and the pub. We sat in the garden for a few……

“Check in was a disaster. They didn't communicate through email any check in instructions, they use an App that I don't have or use. Once we cleared that up it took almost an hour from the time I got the the property to figure out their demands to get an expensive deposit made until I could get a code to get into the place. The management company the owner uses for check in is a disaster. Poor customer service, didn't respond to most emails. The place itself is small and basic which is fine.……

“The reception staff was friendly and helpful. And he let me check in a few hours before the normal check in time. ”

“The rooms were excellent and a magnificent property surrounds the hotel.”

“Excellent stay as usual. Also we left something in the room of my son's who was devastated and they packaged it up and got it sent to us making him very happy ..so excellent customer service..”