“This hotel is part of the Best Western Sure Collection. I have stayed here several times before and not been disappointed. I am delighted to say that this stay was no different but actually exceeded expectations. The staff on reception were so friendly and welcoming. I booked in for an evening meal. My room was around the back where there was additional parking in from of the lodge. My room was a suite with a proper full size, king size bed. There were welcome gifts on hand and the whole room……
“Overall it's good. The service is excellent, and the room is cosy. But there was only one drawback which we met a private party. Therefore, the spa, Sunna cannot used as much as we can.”
“The shower drainage was stuck, bath water was soaking up above my feet, it was very disgusting. The shower tap was difficult to use and had to use brutal force to turn on. I finally asked my wife to endure not to take bath on that night.
carpet old and dirty. stairs very steep and narrow, room.
door key is kind of toy that all rooms can use the sane key. the room door was difficult to shut and open, had to kick open and pull hardly to lock.
the only reception man answered door very late……
“Lovely property in a small village location. great pub over the road and great food. Perfect for my work trip. the cottage has everything you could possibly want.
Thank You”
“This is a cheap hotel in the middle of sheerness. No it’s not five star but service was excellent. Can’t remember the last time a staff member showed you to the room. Would definitely stay again. ”
“We loved our weekend , the hotel was in a great location . Facilities staff and food were wonderful . The only downside was the constant traffic noise at night until early hours of the morning . This is probably the busy bank holiday weekend .”
“Lovely room in a beautiful building.
The room had everything we needed with a good selection of tea coffee & biscuits
Beautiful breakfast. Would definitely recommend ”