预订中心湖酒店宾馆住宿限时优惠

“There is no food. The bed is far too soft. The furniture is sized for a 12 year old. The AC is in the room and very loud. It also was installed incorrectly.”

“Unfortunately, we ran into a situation with a sick child and had to make a last-minute change of plans. We were well aware that this was inside of the typical timeframe where adjustments to our stay could be made, but the experience we had made us feel undervalued and ignored. There was a complete failure by the host to respond to any form of communication, including multiple phone calls/messages, texts and emails. What if we had been on site, dealing with an issue in our room/unit? The total……

“Very relaxing and quiet.”

“Staff were exceptional! Rooms are great. Two bars contained within the hotel. Charlevoix is a charming town within a short drive to Petoskey and Harbor Springs. Area is excellent for various activities. ”

“To explain my service rating: it was a phone check in. A pleasant person gave me the room code. The toilet had a “skid mark…”. Hmmm The carpet was older. The bed/mattress were impecable. I would stay there again ”

“Steffan was wonderful. Consistently made sure we were comfortable and asked if we were in need of anything. ”

“Comfortable ”

“Verry clean, nicely remodeled, access to lake and close to down town Elk Rapids.”

“We had a fantastic weekend! Room was clean and staff was very friendly and helpful. ”

“Wonderful hospitality and facilities. The breakfast was delicious and the conversations engaging and fun. Five star stay and will definitely be back! ”

“It felt very homey ”

“Unique design. ”

“Kitschy, bare bones accommodations with a good bed. Very clean with all the basics anf friendly staff.”