“预定价格278欧，酒店比预定的价格多收了46欧，离店前对此提出疑问，出示写清楚所有价格的预订单并要求退钱，酒店答应我会查询一下并尽快处理。但是退房后在我多次主动询问下，还是没有处理。hotels的客服帮我打电话发邮件联系，也没有回应。服务态度十分消极，非常不好的体验。We were overcharged by €46, and the hotel does not intended to refund the money after I told him the mistake he made.Hotels's custom service helped me to call them ,but no answers.Very terrible experience .Great city, but bad hotel service！！！”
“We chose to stay in Ravenna so that we could use it as a base prior to attending the Imola F1 Grand Prix. it was an excellent choice and the Villa Noctis was exceptional.”
“What an awesome bespoke experience. The property is gorgeous with an eclectic collection of art and decor. The proprietor was super friendly and helpful. It is located near a number of wonderful restaurants and markets and near the churches which are great for sight seeing. It is about a 10 minute walk from the train station. I highly recommend! ”
“L'hôte est très accueillant et accommodant. Belle endroit près de toutes les beautés de Ravenne. Je recommande fortement cette endroit pour un court séjour surtout avant une croisière. Merci ”
“Right from the beginning, staff by the name of Mayte was very warm and welcoming.whenever we asked for something extra she did it with a smiling face..
Its an idle stay if you are in transit like taking a cruise. The hotel had an excellent breakfast. However one should be aware that they don't have a restaurant. So for lunch and dinner you can go out within 15 minutes walking distance.
I highly recommend this place to stay.”
“Good sized family room with 2 singles plus good sized double. Decent bathroom. Great location for train station & cruise transfer and short walk into the centre. Nice mixed breakfast offering”
“El hotel muy bueno solo a 2 millas del centro pero los taxis cobran casi €20, una locura, te comienzan la carrera con €5 y despues te agregan otros €5 ,de la estacion de tren al hotel €20 y si es al.puerto otra exageracion, pero el hotel con el mejor A/C de toda Italia”
