“The environment is perfect. My only concern is that I booked the wrong date and immediately was trying to correct same and was told it’s none refundable. Need some improvement in this situation because mistakes are possible.”
"The location is great, right next to Times Square. The hotel is old, and the most uncomfortable thing is the air conditioning, which is too noisy and makes it impossible to sleep. I can only turn off the air conditioning and sleep in the heat."
"They don’t even provide water in the hotel . And you have to be a Hilton honor member to get the complimentary water. Terrible experience. The environment is exactly like other 3 stars hotels and even worse. I am still wondering why it is a four stars hotels… "
