“Overall it was very nice and relaxing place to stay. The staff were amazing, knowledgeable and friendly. They offer a huge variety on the breakfast buffet but the “hot” foods were more towards tepid.
The pools were very nice and the hotel is situated within walking distance to town and other restaurantt options. ”
“The resort is a beautiful property sitting on top of Santa Barbara Beach. Both dinner and breakfast were excellent and staff was very friendly. Unfortunately during our stay it was very windy, which is why we couldn't use most of the resort, including the beach. Also with big gusts of wind, the door to our Resort Villa slammed in its hinges. The Spa is unfortunately disappointing, it's just a hot tub and the massages are very expensive. It's nice but for the price point, we would have expected……
“Lovely house. Came off season so the pool and garden were not attended too but too cold for sunbathing. Gorgeous old mansion. Room simple and non luxurious but clean and in the right atmosphere. Would book again. Perfect for a large group that would need 12 rooms, huge kitchen, Lou yes, pool table etc. ”
“Really lovely place with very nice people. The service was impeccable. Very stylish & nice design. The food was very good compared to all other places we were at. ”
“Good central location with walking access to all the main attractions. Street is traffic free from 11am-7pm which means a short walk from the taxi/transport drop-off if you arrive between those hours. Excellent customer service at reception and though small, the bar and dining area are convivial and comfortable. Our room upgrade was one of the 3 rooms with a large terrace ideal for alfresco driniking/dining”
“The quality and size of the “apartments” (they’re basically houses, it’s great) is phenomenal for the price. To have a private back deck, many air conditioners, a kitchen, a nice bathroom, FOUR sets of sliding doors.. it was great. Friendly cats run the grounds, par for the course in Europe. Parking is a little tight and it’s in a quaint area of the island but those very small “negatives” are so heavily outweighed by the friendliness of staff, 24 hour pool and big clean rooms that it’s barely……
“The property is picturesque and the staff are very welcoming. We really enjoyed our stay. I would recommend having your own vehicle as the restaurants etc are not within easy walking distance. ”
“This is a great place to stay if you prefer being in the heart of the city.
The friendly staff were welcoming, assisting with any questions I had about the facility or Ponta Delgada. Breakfast was served as ordered and on-time.
The modernized accommodations were very clean. The pool area while small provided a space to relax.
I would recommend Casa da Galeria.”
“This hotel is beyond outstanding. Beautiful, comfortable, clean, and great location with beyond outstanding staff. If you have to decide on hotel in this area, this hotel I highly recommend for everything. Breakfast too is outstanding. Hard ever to find hotel with 0 flaws. This hotel accomplishes that!”
“They are very helpful in all aspects, from booking tours, booking our taxi for airport transport. They where very accommodating with early check in and late check out due to our flight times. They have an area to hold our luggage so we could explore Açores luggage free. They are also very fast with replying to messages especially while in Açores! Apartment was clean and they cleaned daily and gave us fresh towels! ”
“We were thrilled with this property for a family of four. The views from the penthouse apartment were incredible. Lots of space, super clean and anything you could need was in the apartment. You need a rental car for this area but it was so peaceful and scenic. Incredible walking trails right outside the complex. We enjoyed the spa amenities and pool every night! I would highly recommend Whales Bay!”
“A beautiful hotel with top notch staff that strive to ensure one wants for nothing - or if you do want, just ask. Restaurants were great. The fantastic free breakfasts really adds to the value.
A beautiful lobby and bar (with pooltable!).
We didn’t take advantage of the spa but loved spending time in the mineral bath inside their pineapple greenhouse!
Great location -close to Ponta Delgado but far enough away, and central to the island.
Highly recommend (fyi having been there I would def not……