“I loved my stay at this hotel. When I arrived I was greeted by a male & female employee. They were both very friendly and professional, while checking in I was informed that I was being upgraded to a 1 bedroom from a club queen room for free and received a $15 credit to spend at their market. My room was on the 4th flr where everything is located (the bar & lounge, the pool, the fitness center & conferece room) One the first flr is the restaurant The Blind Monk amd the service there was just as……
“I was bitten by bed bugs and had more than a dozen wounds. I have photos and videos. No apology at all. Their manager is really terrible. This is the first time I have encountered such a dirty hotel. On the third day, I found 8 bed bugs. I don't want to be bitten anymore. I will change to another hotel immediately.”
“We enjoyed the peacefulness of Isla Bella Resort. Convenient location on Marathon with plenty of restaurants, shopping, and excursions nearby with Key West less than an hour away. The beach on property was less than expected, but it’s mostly due to the low tide. Pools were clean, rooms were spacious, clean, and AC worked great! Excellent property, would highly recommend.”
