“The room was clean and big. it feels new and the pub next door was decent. it was a great location to explore Bath, the Cotswalds, Stratford, Stonehenge, and Wells/Glastonbury. There were some staffing shortages that led to some hiccups, but that was situational and shouldn't be a problem moving forward.”
“Quiet location, really nice cottage, having stayed in many, many cottages this takes some beating for being equipped, has everything you need. Very comfortable for lounging and sleeping, very good Wi-Fi, communication was excellent, will happily return.”
“I really enjoyed my stay at Riverside Hotel. There was plenty of space available in their free carpark. As there is no Reception on site I received the check-in code exactly as explained on my phone. The process at the hotel to collect my key worked without a problem. The room was spacious, immaculately clean, had a very comfortable bed and plenty of hot water in the en-suite. I had a comfortable night's sleep. ”
“Room was clean and just what we needed.
Staff were helpful, however when attending for breakfast I was told ‘it’s closing’ rather than just offered a seat, when breakfast was due to be open for another hour.
We then also had a small bite in the lounge area the next day, and the food took nearly 40mins.
We used the spa facilities, and these are always great.
The room was comfy and just as we would expect.
It’s the second time we have stayed, and would go back again.
”
“Get the Junior suite. They were great although a little quirky. However....it is a very old building and that "old feel" is to be expected. We stayed three nights and the food and service was fantastic! ”
“Property was very pet friendly ( Monty even had his own sausage for breakfast free). Small caravan/ motorhome site adjacent to pub, only four letting rooms but excellent value for money,so book well in advance to secure your room, will definitely be returning.”
“What a fantastic stay at The Retreat! From the moment we arrived, it was clear that this is a place where every little detail is thoughtfully considered to ensure an exceptional guest experience.
The facilities are truly faultless — from the beautifully designed rooms to the immaculate communal spaces. The spa was absolutely top-notch, offering a relaxing and luxurious experience that left us feeling completely rejuvenated. A special mention must go to Leanne in the spa, whose exemplary……