马里波恩onefinestay

"The first room they gave me the AC was broken In view of the heat wave, i asked for a change of room which the reception changed for me immediately The concierge took my luggage when I arrived at the hotel, and they said they will bring them to my room, but I waited for more than 30 mins after checking in and I called and they said it is not yet been transferred So I went back downstairs and I had to go into the storage to see my luggages were on the luggage rack... "

"首先話冇我的房種同家人同層, 如要同層有另一間, 員工話一樣, 沒有太大分別, 但入面根本細好多, 完全不一樣, 入面所有嘢都爛容容似的 這房不應拎出嚟租出.. 跟住要求換房, 房種跟我訂的一樣, 但冷氣好嘈. 家人房間, 水壓不足 樓下餐廳食物質素差. 這個價錢跟服務完全不成正比. 叫MARRIOTT 但完全不是一間MARRIOTT 的standard "