“Hotels.com with the hotel have some payment issue. When I check in the hotel front desk staff said that i need to pay for this trip, however, I already fully paid when i booked the hotel. After check and clarified she confirmed already received my payment. And I called to Hotel.com the staff request me to pay again for the hotel and refund my previous payment with Hotel.com due to some payment issue between Hotel.com and the Hotel. But is it the issue of customer why i have to do that.
Also……
“Excellent cottage, clean,comfortable and homely, many people would be upset because of lack of phone signal or internet but made it for me real peace and quiet, Excellent kitchen is well equipped with pots pans,cutlery, drink making facilities, and the views from the cottage are outstanding. ”
“This property was spotlessly clean, tidy and very well equipped making it a great base to suit our needs in a great location.
Thank you Susan for accommodating us 👍”
“The room was beautiful. We had been to a wedding so they allowed late arrival back. The only feedback is they the room was stifling hot to enter. There wasn’t air conditioning but there was a fan they I was happy with. The pillows were so comfy and it was a luxurious stay. Would return. Breakfast was also delicious. ”
“I had a great stay for 2 nights here whilst away on business. Smooth and friendly check in and I had an excellent kitchenette room. Check out the lovely view!
Would recommended for the price.”
“Unfortunately I had eaten enroute so did not dine in the nicely furnished olde style pub which took orders until 20.30 but, despite my 20.20 arrival I was given opportunity to eat. The bed was very comfortable. An armchairxwas provided in addition to a chair.”
“Fantastic staff - they couldn’t do enough to make our stay comfortable. We had a good laugh with them all too - so friendly! Beautifully clean too. Thank you. ”
“We had a great stay at this historic hotel. Check in/check out was smooth. Great breakfast selection with hearty portion. Room is clean and bed is just the right firmness that you can wake up rejuvenated without backache. We also like how they stock plenty of welcome drinks and snacks in room to give us coziness to wind down in the cool weather.”
