“真的是比較小的房型,但因為是去機場的前一天住宿,所以我認為ok,要到機場的86 bus很近,也是一開始挑這間飯店的原因。路口有一小節的樓梯,行員都非常機靈和主動幫忙(建議大家別忘了給他們小費)。以這個價格來說,非常划算!nice deal!!! CP value is high, great location for the BUS 86 to the HAN airport.”
“staff is always helpful, however hotel could have more better choices for breakfast ( healthier, better coffee ) and could be going bit greener for eco reasons. but staff very helpful and friendly always.
why not arrange cooperation with GAU cafe shop across the street for coffee/pastry???”
“The hotel staff provided an excellent service experience from start to finish. They introduced the facilities in great detail and also gave us many helpful suggestions about nearby attractions and travel tips, which made our trip much easier and more enjoyable. During check-out, the staff patiently asked for our feedback one by one and sincerely cared about our opinions. Whenever there was a small issue, they immediately offered discounts or other forms of compensation to show their apology.……
“Very enjoyable stay, great location close to both the church and lake. Great hospitality from the team, particularly one that made the difference was Sunny Ng(Ha Nguyet). Cheerful and knowledgable of the area, we got good tips and recommendations from her.
Really appreciate the little touch they did for my birthday too.
Cảm ơn rất nhiều”
“Arrived in HaNoi on a weekend - the hustle bustle in the old town was mind boggling and the street in front of the hotel was impassable but the hotel staff met our taxi at the corner and carried our bags to the hotel. Staff went above and beyond in making our stay enjoyable. Loved the ambience of the restaurant and the food was beautifully presented. ”
“The hotel is beautiful. Everything looks like new. The roof bar is value for money. It's not easy to find a great view from the top of the building. Also, staffs are really helpful. They whatsapp me about the arrangement before the day I checked in, and offer help 24/7. Such a good team. ”