“Le sejour s'est très bien passé, le personnel est serviable et souriant.
J'ai choisi volontairement cet hotel pour ne pas avoir de bruit de la circulation ou des bars, résultat obtenu sans problème.
Il est bien sûr excentré du centre, mais avec grab, bus voir à pied, c'est possible sans problème.
La chambre et salle de bain sont spacieuses, confortables et bien equipés.
Le petit déjeuner est copieux.”
“This was a great place to stay. Staff were lovely and work very hard. The whole place was immaculate and housekeeping do an amazing job.
If there is any room for improvement i would suggest a roof garden or pool along with information about the area would have been a great addition to the experience.”
“The hotel and room are nice and clean. The room have extra amenities like iron and iron board, heated toilet seat and bidet. The staff are very nice and resourceful. Highly recommend this hotel. Only one thing for the hotel to improve on is better variety with breakfast buffet food items.”
“In principle, Rooms / Restaurants Cleanliness, Quality of Service
is nice. However, the facilities a little old. In the previous midnight before leaving, there is a lot of water on the ground in the bathroom and no idea where it came from. Also, there is no found a bath mat in the toilet.”
“The staff was extra nice. they always smiled and tried to fulfill all your needs. Breakfast buffet was excellent. I will definitely suggest this hotel to my relatives. they go back to Vietnam more often than I do.”
“J'ai passé un excellent séjour: personnel souriant et serviable, chambre très propre et confortable, petit déjeuner de qualité. L'hôtel est bien situé pour vadrouiller dans le centre d'Hanoï. Seul bémol: l'espace spa et le rooftop mériteraient d'être rénovés. ”
"We had a wonderful time staying at Grand Hotel du Lac Hanoi. The staff were all very friendly and helpful. It was a pleasant stay. We had a mocktail at the sky bar and it was very delicious. Forgot what it’s called but it has dragon fruit, mango with hibiscus tea. "
"We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi."