普罗斯佩克特山 住宿等级：5酒店, CNY1,261 起

“饮食”

“The property is beautiful and the staff is phenomenally kind and professional. We won't stay anywhere else in Chicago.”

“酒店服务出乎意料的差，是我住过所有四季酒店中最差的：打电话给服务部门送红酒杯，打了两次第二天才送到😂要求送的拖鞋浴袍送的速度不能更慢，刀叉就一直🈚️送到。房间的喝水杯清理拿走就不补充， 完全不是一个星级酒店的服务更别提是五星级酒店。恨失望。”

“Staff was exceptional. The room was unpretentious and I liked that. The negative is that it is very loud. Loud from the El running nearby but also loud in the interior. The interior has a lot of hard surfaces, no insulation. I also found the room service options to be limited. Having said that, the price per room was great and, again, it was the best staff experience I’ve had in terms of genuine warmth and helpfulness. The hotel should find a local restaurant to provide more room service options……

“nice”

“美國五星級酒店中少有仍可保持星級服務的水準！”