西环门 住宿等级：5酒店, CNY1,473 起

“正经不错”

“酒店服务出乎意料的差，是我住过所有四季酒店中最差的：打电话给服务部门送红酒杯，打了两次第二天才送到😂要求送的拖鞋浴袍送的速度不能更慢，刀叉就一直🈚️送到。房间的喝水杯清理拿走就不补充， 完全不是一个星级酒店的服务更别提是五星级酒店。恨失望。”

“入住前有詢問接送事宜，但可惜因為時差，無法有效溝通。入住手續單純迅速，房間大且乾淨，一開始以為燈光有問題，人員很快就來幫忙，房內的廚房很方便使用，可以自己簡單用點吃的。住宿一切都完美，只是隔壁房客實在很吵，半夜三點都還有吵雜聲，聽清潔人員說是辦結婚的人，因為我們是商務旅行，長途飛行後需要睡眠，但晚上常常被打擾到，甚至還被亂敲門，無法安穩休息。”

“The hotel was a clean property. Staff was always courteous and professional. I would stay here again.”

“饮食”

“nice”

“The attention to detail by the staff was top notch all around, and everything about the experience was amazing. ”

“ Upon arrival there was a bit of confusion with our room not being ready but staff was quick to accommodate us with a 50$ credit to our room. Overall our stay was wonderful my kids loved the rooftop views, the pool and I loved the gym.”