“the hotel was deserted, no staff, the bar was shut, no entertainment, no breakfast,no evening meal if I wanted to book one,so all in all new year ruined. the phoned me and said the wanted to check my bank details because they were giving me a small refund but then took the full amount and no refund. if this is how they run an hotel and treat there guests then beware and avoid ”
“We stayed in Haven Hall and had such a great experience there! The owner David came to greet us and showed us around his property which they renovated for 4 years prior to opening as a boutique hotel. The hotel has beautiful decor inside and a spectacular waterfront. We were asked in the evening what we wish for a breakfast on the next day and they made it exactly the way we requested. We wish we spend more days on the island and definitely would recommend this hotel for everyone who is visiting……
“Very pleasant staff make you welcome from arrival to departure. Not sure if the restuarant was operational but this could be a benefit some would desire. The rooms were adequate but lacked a bedside table.”
“This hotel is a gem nestling above the beach st Bembridg with great views out to sea. It is in a great location for coastal walks, a 10 walk to the bus towards Newport and Ryde. It is just 15 to 20 minute walk from the village.
Our room, Culver, was spacious and comfortable. The shower ensuite was particularly good, with a gentle monsoon shower at perfect temperature.
We ate there too the first night and the food was excellent. Breakfast was particularly good. It is the first hotel I've stayed……
“The whole building was unique. unusual but very comfortable. We could have done with another chair in the Room.....but other than that fine.
'Mine host ' was very friendly and helpful. We had a bit of banter.”
“The hotel was comfort and good size for family, but it was new paint, my wife not feeling too well, staffs are very friendly and helpful, bar and breakfast was very good, had a nice local beer, good and quiet location for family break, well recommended ”
“Lovely couple running the hotel, friendly and helpful.
Great breakfast cooked to order.
Our second stay at this hotel and hope to return again soon.
Close to the Chine and the village.”
“Our experience at this hotel was excellent. The lady assisting us to check in was very nice. She showed us around the hotel facilities and gave my kids swimming toys.
The room was spacious and comfortable. The hotel had three swimming pool, one indoor and two outdoor. My kids really enjoyed the pool.
In addition, the included breakfast was delicious.
This hotel definitely deserves that we come back.”
“Just an absolutely wonderful old and historic hotel.
The location was perfect for exploring the harbour and the Naval museums.
Our host was a minefield of interesting and useful information, and couldn’t have been friendlier.
We were there for 4 nights and it was a truly great stay.
”
“A dog loving hotel. We booked a sea view room which was fantastic, we stayed an extra night. The double bed was unfortunately two singles pushed together and the used dirty towels not refreshed the second day, just picked up and rehung. All the other facilities were great, dinner and take out are serviced from the hotel next door. I would recommend a visit to the retro gaming room in the other hotel next to the pool. The outdoor pools are not available until May. The path to the beach no longer……
