切尔西婚庆酒店 | 每晚可总价 CNY1,004 起

“這家酒店只有地點優勢, 其餘所有地方都不值一提, 工作人員態度不友善、房間衛生情況差、窗口式空調很吵而且很多灰塵。”

“Everything was amazing here, would highly recommend if you are staying in NY!”

“酒店要求下午三点后才能办理入住，三点半到达，等待半个小时依然说房间没有打扫不能办理入住让继续等待。再三与服务人员沟通，服务人员蛮不讲理，也不回复到底要等待多长时间。问能否取消预定，回复不能取消否则扣除已经预付的一天房费！忍无可忍之下要求与酒店经理直接谈，最终才给办理了入住。在与服务人员沟通过程中，感受到服务人员的素质之低，寻求其他服务人员协助，每个都事不关己的冷漠态度！酒店大堂拥挤不堪，办理入住只能站立等待。入住后的房间是二楼，靠近街边，房间夜晚非常吵闹，无法入睡。房间内的装修与设施陈旧简陋，根本不值近4000元人民币房价！发誓永远不再光顾这家黑店！”

“地段便利，房型適合家庭，特別是套房有附帶洗衣機。”

“Only downside the pool was closed. I enjoyed my stay. ”

“I had a lovely stay here while in town for work - the staff were very nice and checked in via text to make sure all was well, which I appreciated. The rooftop was also really sweet and we enjoyed being in the Flower District as Spring sprung and the flower shops were in full bloom 🌸”

“飯店地理位置方便，設施不算頂級豪華，但是該有的都有，床鋪很舒適，高樓層視野不錯。 但是比起這些，最讚的是服務：櫃檯人員很樂意幫忙，而且能夠協助客戶解決突發問題，也可以跟他們索取瓶裝水或是浴巾。飯店每天都會清潔，是很愉快的住宿體驗！”

“The central air conditioning in the room is broken, and they placed a portable air conditioner, but it’s also faulty. When turned on, it makes such a loud noise that it’s impossible to sleep. The front desk staff were very arrogant, claiming it was our problem and that no one had complained before. That’s because the weather in New York has gotten cold recently, and that’s why we needed to use the air conditioner. They assumed it was the guest’s problem without even understanding the issue. This……