“Very noisy because of metro and New York has 24 hours metro service. Staff is friendly and efficiently. Have some shops 24 hours to provide food and drink. Clean enough.”
"They don’t even provide water in the hotel . And you have to be a Hilton honor member to get the complimentary water. Terrible experience. The environment is exactly like other 3 stars hotels and even worse. I am still wondering why it is a four stars hotels… "
"Good location with several metro entries and a CVS and many restaurants nearby; clean but not crowded pedestrian walk in front of the hotel gate to easily get on and off the car with luggages.
Room size is okay while still bit compact to unload the big suitcase with other small ones. Amenities are okay/basic generally within our expectations. Room is quiet for us thus we had good sleep/rest. Like the breakfast offered from the destination fee, although not too many choices but basically sufficient to me with good services. staff and cleaning ladies are good. Free to depose luggages of course tips are what it takes.
I wrote to prefer a high-floor room but ended getting a low one and the staff told me he could not change what’s in the system. Don’t quite understand…well that’s what it was. "
