格拉纳达Omni

“Called room sevice for 10 minutes and not getting any reply. Finally got connected and asked for a water. They said no free water which is fine, so we asked to buy one and they said OK, will send it up. The water never comes and we don't want to call for another 10 minutes just for the water.”

“We arrived hours before our check in time and Tunde went out of his way to let us get checked in early. Excellent customer service. Hotel was great, perfect for the baseball.”