“Amazing place to stay. Within walking distance to the old town, a lot of food and shopping street nearby. The two bedroom arrangement was perfect for my family of 6. The rooftop common area was a nice touch if you would feel crowded in the room, but the overall space felt very homey. You can also refill your own water bottle. Most of all, this place is value for money ”
“I enjoyed my stay even though it was only for a night.
I got the room on the 2nd floor, which had a little balcony and kitchen. I was quite amazed at how spacious the room was given that the building looked small from the outside.
Room was clean and water pressure is good. Bed is firm - I had a good sleep.
Well located with cafes within 5 walking distance. Old quarters is an easy 15-20 min walk away.
I would stay here again if I return to Hanoi!”
“We were pleased, as we always are, with the Holo Mersey apartment organization. This apartment was within easy walking distance of everything a tourist might want to see yet far enough away to feel like you were living like a local. Our host was on top of everything from the get go. Days before our check in we were informed of the procedure for arriving after hours, a pick up was arranged and we were set up in our hotel after with absolutely no issue. The water was wonderfully hot for showers,……
"The hotel staff provided an excellent service experience from start to finish. They introduced the facilities in great detail and also gave us many helpful suggestions about nearby attractions and travel tips, which made our trip much easier and more enjoyable. During check-out, the staff patiently asked for our feedback one by one and sincerely cared about our opinions. Whenever there was a small issue, they immediately offered discounts or other forms of compensation to show their apology. Overall, we felt very well taken care of and truly appreciated their professionalism. We would definitely choose this hotel again next time.
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"Wonderful experience, very friendly staff. Perfect location as it’s just five minutes walk to the Main Street. Please note that traffic gets busy on weekends as they make them as walking areas in main areas.
We stayed on the 8th floor, could see the lake view! Just walking one / two floor up for the bar and restaurant. We can see the cathedral from the rooftop bar.
Breakfast has buffet and menu for main course.
Great services! We loved the surprise fruit pack when we checked out as we headed to Ha Long Bay for cruise.
The reception email me in advance on any assistance prior to my journey. Very helpful
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