预订卢克诺酒店宾馆住宿限时优惠

“A terrible experience. Broken bathroom fixtures, dirty floors, dirty towels, blocked showers/sinks/toilets, slow service, unfriendly staff ( apart from Vic, Charlie and Amelia who, to be fair, were genuine and tried their best). To call this hotel 5-star is frankly fraud. It’s a shabby hotel, rooms and service 2 stars at best. Do not stay here with your family.”

“All staffs are friendly and helpful. Will be the 1st choice if we come next time ”

“Good”

“很方便的酒店，距離火車站很近，酒店房間很乾淨舒適”

“Good experience. A microwave to warm meals may also be considered in future as the hotel has no restaurant or fridge.”

“Really lovely stay at the Royal Oak. Staff were lovely. Room was great. We also had dinner in the restaurant which was delicious. ”

“Very pleasant staff with a warm greeting. I was shown to my room which was very small and only just accommodated a double bed. The bathroom was equally minute and sadly both were in need of refreshing the decor. The main negatives was the level of lighting that had little effect on the dark and dingy room. The area designated for tea/coffee etc and the only working area had no light at all so almost impossible to use. Nice touches along with a good range of complementary beverages were a……

“Clean comfortable room in a good location for visiting family. Lovely helpful staff”

“The location, the hotel and the room was excellent. Everything was all very clean and the our room cleaned well everyday. The food in the restaurant was excellent. The service in the restaurant was not so good. I felt the staff didn't look around enough to see what was happening and when they were quieter, they weren't clearing tables. 12% service charge seems excessive when the service was below par. For both meals we had, we had to go to the bar to pay our bill, as we were unable to get the……

“Quirky, nice and spacious. good restaurant and hotel right in the middle of Pangbourne. ”

“Beautiful property! ”

“We had a friendly welcome from Jane and her staff. The room was comfortable and breakfast was excellent. The pub closed early on Sunday night, so we had to go elsewhere for food, but it meant a very peaceful night. Strongly recommended!”

“Excellent place, food, room, staff all great ”

“Art decko style, great staff. No ev charging! Very annoying to have to go to Waitrose for 1.5 hours and stay in the car, instead of being at the hotel...”