“Overall I would rate this stay excellent. The room and view was lovely. Super clean and appeared to be newly redecorated. My only complaint would be that the following morning our exit from the floor our room on was blocked. Both stairs and lift with no direction on how to get out. Had their been a fire goodness only knows if we’d have had time to find an alternative way out in time. ”
“This is our second visit since covid. The place is wonderfully quiet and the pool is good. What lets it down is the hotel and pool area could do with some TLC (and a few quid spending on it). It's a little bit tired & the external appearance shows when you take a closer look. Broken soffits in the newer part and the pool needs to be refurbished before it starts to rot. there was no body wash in the changing rooms and no warning till it was too late. However, there was plenty of tea and coffee……
“Stayed one night great service super friendly room was all we needed and nice and clean. Comfortable bed.
Brilliant breakfast great selection and made to order so fresh and tasty ”
“We decided to stop off at Telford during our move from one side of the country to the other. We are so glad we stumbled upon The Sutherland on Expedia. The experience from check-in to check-out was flawless. Breakfast was absolutely delicious too! ”
“A little remote, but in a nice environment.
Nice and cosy, and run by a old couple.
The only drawback for an overall top marks is because of the shower, although it is newly installed, it is difficult to operate and the water pressure is somewhat too low to have a nice shower. The worst part is the wall inside the shower cubicle is dirty but consider the old couple are working hard to run the hotel and also the nice letters restaurants, so it is not a complaint, just would like to point it……
“My stay was very good, check in was easy and fairly quick.
Out of hours door access was explained which was pertinent to our stay so that was very helpful. However if you do return in the early hours, be aware that a lot of the doors are fire doors and slam shut making a big noise.
The shared facilities were well equipped and very clean.
Staff are friendly and helpful.
Parking is free. Just be aware that all members of your party need to show their photo ID.
Overall a great stay and I'd……