芝加哥第二富兰克林大厦附近酒店

“Stayed here 3 nights and was a great room and nearby places. My colleague had a chance to walk to the theatre to see a show. Neighborhood a tad unsafe at night but manageable ”

“連續住三晚，只有第一天有附上瓶裝水。其中一瓶的瓶蓋還是已經打開有使用過的痕跡。對於這部分有點扣分！”

“Good”

“We arrived at the hotel at around 4pm but we still need to wait for our room since it was not ready. As we would take the train to Cleveland next night, we chose this hotel as it was only 20-minute walk to the train station. We store the luggage at the reception after check-out. After counting the total no. of luggage and giving us a card, our luggage was placed in the lobby but not in a room. I stayed there to watch my luggage for a very long time before I was at ease.”

“Beautiful hotel and wonderful staff!”

“It could be cleaner.”

“入住前有詢問接送事宜，但可惜因為時差，無法有效溝通。入住手續單純迅速，房間大且乾淨，一開始以為燈光有問題，人員很快就來幫忙，房內的廚房很方便使用，可以自己簡單用點吃的。住宿一切都完美，只是隔壁房客實在很吵，半夜三點都還有吵雜聲，聽清潔人員說是辦結婚的人，因為我們是商務旅行，長途飛行後需要睡眠，但晚上常常被打擾到，甚至還被亂敲門，無法安穩休息。”

“All the staff are very friendly and helpful. ”

“Enjoyed my stay here. The property and the room were clean. The only issue I had was the AC stopped working and I had to call the front desk and have them walk me through resetting both thermostats. Other than that I had no issues. Would stay here again if I am in the area. ”

“I paid $15 for breakfast, but I had to pay extra for breakfast the next day”

“This hotel was a delight. The rooms were a nice size, there was a lobby bar, a rooftop bar and full breakfast! Located in a nice part of Chicago with nice shopping nearby. Would gladly stay here again.”

“Me hospede unos días con mi familia en el Hotel Renaissance Downtown Chicago y la pasamos sensacional. El hotel tienen una excelente ubicación ya que alrededor están los canales, se puede caminar y hay muchas tiendas y restaurantes en la zona. El personal es muy amable y atento, sobre todo los meseros en el restaurante que se esmeraban por atendernos y darnos tips para nuestro recorrido por Chicago. En general, el Lobby del hotel, el Bar, Restaurante y áreas comunes están muy bien. Los cuartos……

“convenient”

“Great location, beautiful views, easy access to river boat cruise.”