爱丁堡圣玛丽天主大教堂附近酒店

“Apartment is prefect. Good location. However, I requested 3 beds but cannot provide and without notification. Finally, my son needed to sleep on sofa. Hope can improvement the communication.”

“It was a lovely stay. We really appreciated how easy it was to check in and having the “personal” code to get onto the building and into our apartment. It was located right where we needed to be so that we could walk everything we wanted to do because we didn’t want to get a rental car. The only thing I would recommend is either a noise maker or ear plugs (or both) because you are right in the city and there is a lot of noisy traffic. ”

“Our first post lockdown trip within the country. We accidentally booked the accessible room. Staff was very helpful and changed to another normal room for our 4 night stay. Stylish room with well equipped kitchen. It was a bit warm in the room though. Another little down side was the ground floor room has less natural lights. Delicious breakfast from café Mayvn. We enjoyed our stay very much. Everyone trying to maintain a social distance from each other, sanitising everything after use,……

“We stayed in a 3-bed room for 3 days. The interior is well-designed and chilled. We stayed in a 3-bedroom room for 3 days. The interior is well-designed and has a relaxed atmosphere. The small kitchen and towels were clean, and the cooking utensils were reasonably functional. It also has a dishwasher, washing machine, and dryer, all of which are in good working condition. The small kitchen and towels are clean, cooking utensils are reasonably functional. It gots a dishwashing machine, washing……

“Near to perfect place for stay, from facilities, to staff, to location. Spacious, comfy, good sound proof, with everything you need for short or long stay. Will definitely come back if there's a chance. Above expectation provisions include free capsule coffee in lobby, Netflix, and WhatsApp contact with reception which made communication much easier and convenient. Only complaint is the weak water pressures in shower and lack of pillow options. The pillows are bulk and too high for us.”

“We loved the Tigerlily. One of our favorites places to stay during our vacation. Staff was very friendly and helpful. After a long flight and early arrival, they not only held our luggage but placed it in our room. Thank you so much for the easy check in. Breakfast was great. One day we had to leave early and they provided us with some goodies since we could not enjoy the normal full breakfast. Great location for exploring the city! We felt safe and very comfortable. Our room was……

“Poor management. Poor communication among staff. Staff are unhelpful. Lack of sense of urgency to address the customer's queries. Defensive attitude towards complaints. The presence of blame culture in the management.”

“服務親切，交通便利，早餐好吃。”

“房間乾淨明亮，浴室十分清潔，床很舒服，晚上時段環境很安靜。提供全套廚具與餐具。工作人員很友善，check-in是掃QR-code自己填資料。”

“價格實惠，櫃檯人員親切，房間乾淨寬敞舒適，到愛丁堡旅遊的首選。”

“Close to station, convenient and easy to go everywhere ”

“The breakfasts are ordered to make. There are a wide varities of choices. The room fittings are true to picture. Even though it is a family room at the lower basement, the natural lighting and ventilation are acceptable.”

“So great”

“The view outside was great. The bed was comfortable and clean. The lounge was a bit crowded but all alcohol was free. The location was perfect, very convenient, walking distance to major attractions. The carpark was outside the main entrance of the hotel. But the air conditioning was too cold and couldn't adjust. ”