“Wonderful stay at The Crown for two nights, the staff were so friendly and helpful with great breakfast options. We stayed in the double room which was lovely, spacious & clean with a lovely view. Would stay again”
“Lovely to be back after a few years. Patricia is very communicative and helpful both before and during the stay and I was very grateful for the offer of off street parking. I will definitely return. Thanks ”
“This is my second time to stay, overall is much better than before. There is Carpark available but need fee. As my room air conditioning control panel is broken and got too warm to stay for 2 nights, the staff is good to change another room for me very efficiently.
Shopping and restaurants is nearby, easy to walk in a few minutes.”
“The house is exactly as in the photos. Everything is very clean and has all the utensils for a great stay. The host is very kind and helped us with tips and everything we needed.”
“Estancia perfecta, me encanta la fácil entrada independiente, sin recepción. Yo añadiría un centro de cocina eléctrico, ya hay frigorífico, microondas, todo para cocinar, por qué no añadir una placa eléctrica, mejor que cocinar en el microondas. También una cafetera de cualquier tipo. Aparte de eso, gran estancia!”
“It's an ok hotel if you are visiting Excel for an event but the hotel needs a make over and especially the public area is worn down. My room was ok and the restaurant was ok too. There is nothing else in the area so I recommend Excel north where there are more restaurants.”
“The property was directly across street from main train station which takes you into London. Family room too small for family of four. No space to walk around bed. Expected 2 twin beds and a double bed but got one twin bed and a cot which was between the twin and double bed and you had to crawl across bottom of bed to stand on whatever space that was not occupied by suitcases. This should be a triple room rather than a quadruple family room ”
"Excellent location, friendly and helpful staff. Clean room. Well-equipped kitchen with oven, stove, and microwave. Free Coffee 24/7. Close to the underground and Elisabeth line."
"Because of a business trip, we booked a total of 2 rooms and stayed for 5 days, a total of 10 nights.
The hotel front desk staff were very friendly and provided detailed explanations and assistance when answering inquires.
However, when staying at a hotel, the most important thing is a comfortable stay, especially since business trips are tiring.
In the room I stayed in, the trash bin in the bathroom its plastic liner replaced for three consecutive days. On the last day of our stay, there was only about one-third of a roll of toilet paper left, and no spare toilet paper was provided. Seriously, I was too lazy to make a call to call for it, trouble. But, used my handy package ones instead.
On one of the nights when I returned, as soon as I opened the room door, the room was filled with a strong, pungent disinfectant smell — an unpleasant chemical odor.
The bed is dent in the middle, to me, it’s not comfortable bed."
"Shower is tiny. I changed my room because mattress is smelly and dirty. The staff is very helpful. They apologized and also found another room for me."