“Voco at The Franklin was perfect from beginning to end. The staff was very friendly and accommodating. They were always willing to help with our tourist questions. The rooms were clean and the welcome cookie was delicious. Thanks for making our NYC trip perfect with your accommodations!”
“During the afternoon nap, the attendant entered the room without knocking, prepared to check out, took out the wallet in the safe and found that five hundred dollars were missing! It's really scary.”
“It’s a good choice for short-term travel! The room is not big, but very new and clean! There are also breakfast coupons every day, which I didn't expect. It's very close to Midtown. To be honest, there were too many people staying in Midtown for a few days. The distance here is just right and it's very convenient to go to various attractions! The hotel staff are also very nice! Thanks!”
"The location is perfect. One receptionist is ?very aggressive. Your hotel should definitely improves the training of the receptionists, or I am not staying here anymore."
