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“There were two things that were missing in the house. There was NO IRON and there was NO MIRROR. The only mirror was in the bathroom but you can see your face only if you were tall. I only saw my eyebrows. Women like to know how they look so a wall mirror would be very helpful. MIRRORS ARE CHEAP. Pool was great. I enjoyed my stay. I have stayed there before and I would stay there again. Sincerely, Emily Rosario ”

“Had a pipe break, but the service man Tito was AMAZING. He got us switched into a new cottage. 10/10 would recommend and I think hotels.com should add all the encore lodging across the country to the platform!”

“Unable to stay a second day. Family did not feel safe with the storm coming. Accomodations are simply a single wide mobile home. Could not even check out, because the owners had left ahead of the hurricane. Looking for a refund to my credit card. Also had an extra unexplained charge for $93.”

“Everything was clean. Quiet.”