“I had an enjoyable stay. The staff were very helpful and friendly. I only used the accommodation as I was visiting family and spent my time at their home. The cabin was comfortable and clean, and the location was restful and quiet. I would very much like to stay again when visiting my family.”
“Very efficient, clean, comfortable and very welcoming. The surrounding area felt a bit run down and unsafe. However the train station was nearby and there are several bus routes available. ”
“The service and condition of the hotel are very good. Except there was black stain (looks like mold stain) and yellow dots on the towel. It is totally unacceptable in such a high ranking hotel.
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“I’ve stayed here a few times and this was the best visit so far … service at at the bar and at breakfast were great - contrary to my colleagues experience the food tased good and was presented nicely. Staff wee very friendly and attentive.”
“Absolutely perfect for what we wanted.
Easy to find, car parking on sight and checked in with the friendly and obliging gentleman on reception even though the room wasn't quite ready.
Came back to night manager who was frindly and chatty and helped us to a night cap for the room.
Room was great, spacious, clean, comfortable beds although we found the room quite hot. The corridors were cool so maybe the afternoon sun (30oc day) had been on the room all afternoon, I'm not sure. They provided a……
“The apartment is best located. It is spacious and clean. Its bed is cosy. Full equipped kitchen. Its staff is friendly. Everything is nice. But some of its hardware failed. The room temperature is controlled by a terribly designed electronic button which does not work easily. With great efforts and over 10 minutes, I slowly moved the cursor from 18.5 degree to 19.8 degree, since each time - if I succeeded in moving the screen’s little man into his box and ordered to move up room……
“Having stayed here previously, i chose this hotel versus others more central to Birmingham. An easy walk from Jewellery Quarter rail station. The room was smart, clean & comfortable. ”
“Property was what we expected. Only niggles I’ve got are: Beds in the second bedroom were a little small, I’m 5’11’’ and was too tall for it. There was a constant sound from what could have been a boiler that did keep me up at night.
Host was responsive and polite though. Overall good stay. I’d recommend, but for slightly smaller people who don’t mind constant noise.”