“A good place for its price point and very convenient to the PNC Pavilion. Check in was somewhat chaotic. The first person at the desk needed to call for backup. They said they charge a $25 down payment for non smoking rooms, which isn’t on the Hotels.com listing. Still, the people were pleasant. We weren’t expecting luxury. The room was clean with decent bed linens. The A/C worked, which was essential in 90+ degree heat. The bath towels were small and it would be good to have more than 2 in a……
“I went to this hotel for business, it turned out to be quite a pleasant experience. The only unpleasant tree was the fact that you had to pay for food in the marketplace other than that, though it was fantastic.”
“Good experience. Breakfast was tasty and offered a good variety. Even checked out the pool which has some repair work going on but was ok. Highly recommended this hotel. ”
“While it took some time to get use to the guest kiosk, rather than having a live person at a desk, my overall stay was great. Rooms were nice, clean, and comfortable.”
“The property was beautiful and what I would expect from an Hampton Inn and suites. The staff was funny, friendly and attentive enough. The room was nice, but there are definitely some areas where there could be some repainting specifically the bathroom door. However, the room was clean, the bed soft and comfortable. I would stay here agin”
“I would love for this property to be renovated so it looks as nice as Embassy Suites Uptown Charlotte. Our check in was good! Trey was phenomenal and his customer service was top tier! It’s always an event there like family reunions. I don’t like to hear kids running and being loud outside the rooms and breaking in front of you to crowd the elevators.”
“Great hotel on a larger roadtrip. We stayed here to break up a longer drive. It was perfect for our family of three. It is also a great area to stop overnight. There are a lot of restaurants and a large mall. Highly recommend!”
“We have stayed here several times due to racing at the Speedway. Always clean, helpful staff. No complaints. The area has lots of things you can walk to including several restaurants. The area near the mall seems to be a bit sketchy. We were always so busy we weren't really out and about after dark, but keep this in mind. Would stay here again.”
