“Absolutely perfect, beautifully done. Extremely comfortable and it had everything we could need. A lot of thought has gone into making it so. Sue was very friendly and professional, Breakfast was delicious. We will definitely recommend and return.”
“The property was seeped in history. We stayed in room 3, the Kings room. A lovely compact room, spotless with lovely little touches such as a great selection of tea, coffee and hot chocolate, a fresh little bottle of milk, a comfy bed, feather duvet, black out curtains, great shower and toiletries.
The breakfast was fantastic.
George, our host gave us helpful information and free tickets to Raby Castle. Wow, what a fabulous castle. The rooms were stunning and thd guides very knowledgeable.
We……
“Our room was beautiful. It had a king size bed and the en-suite bathroom was a good size. The only downside was that the toilet flush handle was broken but still worked. It could have done with better lighting in the bathroom as you couldn’t see in the mirror very well. The room was immaculately clean and had a sofa and tv with easy to connect to WiFi. Personally I struggled with comfort of the bed as I found it too soft but it was dressed with clean sheets and had extra pillows in the wardrobe.……
“Our stay at the Westgate Manor was one of the best hotel experiences we have had. Hosts, Stuart and Kathryn give a very high standard of personal service to us and made our short stay memorable. The Manor offers fantastic accommodation and a truly wonderful experience with young dear in the garden in the early morning and three peacocks roaming around! We will be back. Thank you.”
“Awesome little out of the way cottages, we had a simple over night stay for a birthday and the cottage was perfect. Extremely clean, looked to have just been refurbished with everything needed for a short stay. Lovely few drinks at the Bay horse infront of an open fire, with well priced excellent food.
Easy to find, and parked right outside the property, easy no hassle check in / out
If I had any gripe which isn’t really a gripe is that they are obviously putting work into upgrading the……
“This place is full of character and very well-appointed. In a quiet location without through-traffic, but 15 minutes' walk from the city centre, also close to bus routes, and convenient for driving out to other places. Breakfasts are very good and you can book an evening meal.”
“Fantastic hotel, beautiful room with gorgeous touches such as Molten Brown toiletries. Lovely view from room, a lovely welcome from start to finish. Would definitely recommend and will definitely be back. ”
“Overall everything was good, our only issue was after being there for a few days we noticed the toaster was full of crumbs, obviously not been emptied for quite some time, and the oven tray had not been cleaned after it had been used. We hadn’t met the owner, so decided it was easier just to clean them both before using them.
On the hole, everything else was excellent.
There was no recycling facilities, which was quite a surprise, and also a slight disappointment. Everything else was above……
“On entering the property we was greeted by the reception staff they were very friendly and helpful, they made our short stay feel at ease, had everything we needed and the owner was so polite even carried my bag upstairs and said anything we need just ask. Really can’t fault our room was lovely felt homely & cosy, the area was nice & quiet. Highly recommend this place. We had the family room as it was the last one left for us to book & was a great size room. 10/10 ”
“Our stay at Burnhopeside Hall was one of our most memorable ever. Christine, our hostess, was delightful and helpful. The room was spacious and the surroundings could not have been more grand. This is a stately old home, full of beautiful furniture and dishes, near sheep pastures and the river. While there, we walked the yard and fields behind the house, went down to the river, accompanied by Barney and Spencer (the Burnhopeside dogs!). Breakfast was delicious and elegantly presented. This was a……
"Extremely poor service and stay. We were given a smaller room than we had asked for (images do not match the actual state of the room), and the air conditioner is broken; we were provided with fans but we do not have proper ventilation in our room, causing the room to be very hot and stuffy, and after taking a shower the room becomes very damp. Television does not work, and the fans aren't very good. There are also insect stains on the bedding. Service is misleading, we were told that our check out was at noon however we were urged to leave as soon as 11am came by, asking to charge us for overstaying in the hotel. Our belongings were held at the lobby as well because of this, and the staff were reluctant to return our belongings.
Extremely disappointed at the service and conditions of the hotel, will not recommend it to anyone."