“I am going to celebrate my husband's wedding. The hotel is cosy and unique, it has a nice restaurant where we had dinner and breakfast during our stay, and a small library bar where you can chill with friends. The room is spacious and warm, we love this hotel.”
“Check-in was easy. Excellent welcome and key system explained.
Minor issues. 13amp sockets not easy to access, took a while to find the spare sockets, all were behind furniture!
Only one bedside lamp. Not a major issue this time, as we only needed the room for sleeping. However, for a longer stay bedtime reading would have been an issue.
Problem with the door handle being loose. It was reported and we were assured that it had been logged and would be dealt with.
We will be staying again……
“The oak tree inn was a good choice for a one night stay. The drinks were nice and the breakfast was excellent. Staff were friendly and attentive. The room was nice and clean. Tv remote was very slow and shower wasn't great. Bed was only a double and prefer king size but was fine for stop over stay”
“Large spacious rooms, well furnished, friendly staff, a grand building.
But, the cord for the kettle did not reach any sockets (apart from placing when it on the floor (room 205) and the wifi in that room is poor (it was great in 207)”
“Very nice overall. only 5 min from Beamish and 15 min walk through the woods to the lovely Causey Arch.
Staff very friendly and helpful.
Couple of bits a little bit tired but acceptable.
Breakfast a little limited but you can always find something from the continental side.
Evening meals were excellent, we stopped two nights and dined both times and every meal had a wow factor.
Thanks too all had a lovely stay ”
“Lovely hotel with big; clean rooms and a very comfortable bed.
Breakfast was great with a lot of choice and the pool and spa were excellent. All the staff who I met were very pleasant ”
“We stayed at the property 2 years ago and found it really
nice. This time, I think we had a different room . Still nice
but unfortunately we could not get the electric shower to function and when I intended to report this there appeared to be nobody around . Still a nice venue in a pleasant
setting. I presume your refund to me was because you
took payment from my wife’s card.
Thank you Peter Carroll”
“Lovely location and room. Facilities in the room were great. I was leaving very early to go to an event but the ability to get some cereal and toast was left out for me. Would definitely stay here again.”
"Extremely poor service and stay. We were given a smaller room than we had asked for (images do not match the actual state of the room), and the air conditioner is broken; we were provided with fans but we do not have proper ventilation in our room, causing the room to be very hot and stuffy, and after taking a shower the room becomes very damp. Television does not work, and the fans aren't very good. There are also insect stains on the bedding. Service is misleading, we were told that our check out was at noon however we were urged to leave as soon as 11am came by, asking to charge us for overstaying in the hotel. Our belongings were held at the lobby as well because of this, and the staff were reluctant to return our belongings.
Extremely disappointed at the service and conditions of the hotel, will not recommend it to anyone."