“Wir hatten einen holprigen Start. Wir waren müde vom Laufen und als wir unser Zimmer bezogen, sahen wir, dass dies vergessen wurde zu putzen. Der Chef persönlich hat dies dann nachgeholt und es war schlussendlich alles sauber und in Ordnung.
Das Essen im Restaurant Abends und das Frühstücksbuffet war sehr gut und reichhaltig. ”
“We only stayed for one night but would definitely stay here again.
Room and bathroom were clean.
Fresh towels, tea, coffee supplied in the room.
Breakfast included in the morning was beautiful and had plenty to choose from.
All staff were very welcoming and helpful. Wasn't too noisy as situated just off the main square so got a good nights sleep.
Close to all the shops, pubs and restaurants.”
“My first visit to this hotel. Very impressed friendly staff and excellent facilities.
Only minor issue, the windows only have blinds, these do not effectively block out the light so awake quite early.
On the whole excellent.”
“Warm welcome on arrival. All matters explained for my stay. Everything provided and to a high standard. Comfortable bed and room. Lovely breakfast spread and freshly cooked breakfast was delicious. ”
“Our stay at the Westgate Manor was one of the best hotel experiences we have had. Hosts, Stuart and Kathryn give a very high standard of personal service to us and made our short stay memorable. The Manor offers fantastic accommodation and a truly wonderful experience with young dear in the garden in the early morning and three peacocks roaming around! We will be back. Thank you.”
“Overall everything was good, our only issue was after being there for a few days we noticed the toaster was full of crumbs, obviously not been emptied for quite some time, and the oven tray had not been cleaned after it had been used. We hadn’t met the owner, so decided it was easier just to clean them both before using them.
On the hole, everything else was excellent.
There was no recycling facilities, which was quite a surprise, and also a slight disappointment. Everything else was above……
“Our room was beautiful. It had a king size bed and the en-suite bathroom was a good size. The only downside was that the toilet flush handle was broken but still worked. It could have done with better lighting in the bathroom as you couldn’t see in the mirror very well. The room was immaculately clean and had a sofa and tv with easy to connect to WiFi. Personally I struggled with comfort of the bed as I found it too soft but it was dressed with clean sheets and had extra pillows in the wardrobe.……
“We found the property clean but lacking, certainly not "Superb". The decor was sparse e.g. bare light bulbs.
Negatives
Bathroom: no mirror, no towel rails, only one hand towel in the property for three.
Kitchen: Two sets of knives & forks for three, no large glasses or wine glasses, no fire blanket/extinguisher, no downstairs smoke alarm I could spot.
Small bedroom: no hanging space, one plug socket (used by lamp), only one half of a pair of curtains.
Large bedroom: two hangers on a……
“A fantastic gem of a place….accommodation clean, fresh, well appointed, individual….bed very comfortable….restaurant/menu and wine list exceptional…breakfast not to be missed….and excellent value for money, you really got what you paid for and more unlike some of the high-end chains we’ve visited recently….we will be back!!”
“Great hotel, I've stayed before and I commented that it needed a little bit of work, well, they are doing a lot of work on the rooms. Ours had a fantastic new bathroom. Food was great as usual. Will be back again sometime. Thank you : )”
"With the provision of a very good kitchen inside the apartment, unfortunately no dining table and chairs were provided. So my family members and I had to stand during eating. Such situation is considered very undesirable."
"Extremely poor service and stay. We were given a smaller room than we had asked for (images do not match the actual state of the room), and the air conditioner is broken; we were provided with fans but we do not have proper ventilation in our room, causing the room to be very hot and stuffy, and after taking a shower the room becomes very damp. Television does not work, and the fans aren't very good. There are also insect stains on the bedding. Service is misleading, we were told that our check out was at noon however we were urged to leave as soon as 11am came by, asking to charge us for overstaying in the hotel. Our belongings were held at the lobby as well because of this, and the staff were reluctant to return our belongings.
Extremely disappointed at the service and conditions of the hotel, will not recommend it to anyone."