教堂山 户外冒险运动酒店

“I”

“前台冷淡，入住時發現，浴室裡沐浴乳架整個掉落在浴缸裡，塑膠碎片四處飛濺，打電話告知櫃檯時，工作人員語氣冷漠，並提前掛我電話，令人非常無語。隔天下大雨，窗台邊踏腳板滲進雨水，地毯潮濕一片，一樣打電話告知櫃檯希望能送幾條毛巾給我們，讓地毯的水份暫時吸收，阻止繼續蔓延，口頭答應後當晚也沒有送來毛巾，幸好雨勢轉小，沒有釀成更嚴重的危機。住宿當中，房務整理後當天，發現床上的耳機不見，一樣打電話告訴前台，麻煩幫忙問一下房務是否有看到耳機，電話中答覆會再詢問並回電，直到退房也沒有任何消息。最後退房時，櫃檯人員一邊嚼著口香糖，一邊工作，完全不符合星級飯店的門面印象。 雖然飯店很美，房間小但是舒適，但是這樣的服務態度，令人失望，如果不講求溫暖溫度，尚可入住體驗周邊樹林湖泊的美好，但若有問題需要請飯店幫忙，則自求多福。 未來不會再入住喜來登系列飯店，以上為個人經驗分享，希望只是特例，運氣不好的我恰巧碰到。 ”

“We were going to a late UNC game, and wanted to stay overnight afterwards since we live 1.5 hours away. This property was affordable, fun and artsy, and we saw a deer!”

“We needed a place with a full kitchen, with a dining area, that was friendly to pets, and that was close to UNC for a weekend visit with our daughter, a UNC student. Going through the listings, this one looked like the best to fit our needs, even if it wasn't the least expensive and if it had one more bedroom than we needed.Wow, am I glad I chose this place! We arrived to find that the couch was already covered with a pet cover (printed with dachshunds, which is our breed), a dog bed on the……

“The man who checked us in and then checked us out in the morning is awesome! Great personality and very friendly. He made us smile!”

“Cute cottage, very clean, comfortable bed. We had everything we needed. Highly recommend!”