“I like the staff. One of the elevators was broken. I was on the fourth floor and the other good elevator would not rise to the fth floor and so I took the stairs.
Thank you.”
“Although the outside looks less than desirable, the room itself wasn’t bad and the beds were comfortable. Room was clean. Hallways had a stale smell, but the rooms did not. Wasn’t horrible, but wasn’t the best either. Staff was very friendly.”
“Perfect for what we needed. Breakfast was pretty good. The attendant her name was Yolanda I believe, was super nice and went out of her way to get more milk and creamer and to make more waffle batter. Everyone was very nice. ”
“Good location and well kept property. Kristen, pretty much a one woman band was extremely helpful.
Like a lot of hotels, an upgrade in cutlery would be good.”
“It was a great stay. Very clean and comfortable hotel. Modern electronic devices in bedroom. Greatand courteous staff. Enjoyed our one night stay. We were in town for Panda festival. Plan to return to the Ballentyne area and will stay at AC Hotel.”
“Traveling solo with 2 kids under 2 years old and needed to check in early. Ms. CJ and staff made the process so easy! From providing an accessible room on the 1st floor to adding 2 cribs and even offering to assist getting our things into the room. This really made the stay, but I cannot leave out the fact that the place was clean and well kept, the included breakfast was great and had lots of selections and I slept like a baby once my babies were asleep!!!”
"Very loud! The elevator was broken but they didn’t call me before we checked in,just asked me if we don’t accept it they can redound for me. Omg, it was 11pm, where u wanted me to go!"
