“Awesome location just minutes of walk away from downtown Banff. The room was spacious and very modern and comfortable. Parking was easy with an underground garage, although we had to pay extra for it. We stayed for 3 nights and it was pretty quiet at night. The staff was super friendly. Overall a very pleasant stay. Would definitely recommend for its convenient location and comfortable rooms. ”
“Location is great, and the hotel room is clean. However, there is no air conditioning, just the heat, we felt hot at night, and couldn't sleep. We reported to the hotel staff, hotel staff was helpful, she brought us the fan, but the heat was not able to turn off.”
"Please be careful do not put any stuff near the garbage bin because there may be a chance for some staff to clean it during room service coincidencely"
"The room condition in F2 is poor. There are lots of holes in the curtains of my room. The freezer door is broken. The carpet is dirty, and the wallpaper in my room and the walkway are also in terrible condition."
"Awesome location just minutes of walk away from downtown Banff. The room was spacious and very modern and comfortable. Parking was easy with an underground garage, although we had to pay extra for it. We stayed for 3 nights and it was pretty quiet at night. The staff was super friendly. Overall a very pleasant stay. Would definitely recommend for its convenient location and comfortable rooms. "
"This is a very new hotel with excellent facilities and a great accommodation environment. Compared to some older hotels, it offers exceptional value for money. The hotel features hot water pools (not sure if they are hot springs), but the design and facilities are significantly better than the famous Upper Hot Springs. Built against the mountain, the hotel appears to have four separate buildings, but they are conveniently connected by a corridor on the fourth floor.
Located at the entrance of the town, it is right across from a gas station, a convenience store, and a fast-food restaurant that stays open until 10 PM.
The restaurant on the first floor of the hotel is decent. Dinner portions are generous, though the variety is limited. Breakfast, however, requires a longer wait. The staff are friendly and approachable.
Overall, this hotel provided a great accommodation experience."
