“My daughter had surgery and the staff was very helpful. They extended our stay without moving us from our room. Helped tremendously. They honored our request to have big windows with sunlight etc. This was my third stay and will definitely stay again!”
"The location is great, right next to Times Square. The hotel is old, and the most uncomfortable thing is the air conditioning, which is too noisy and makes it impossible to sleep. I can only turn off the air conditioning and sleep in the heat."