“Well located in the centre of Hexham, this is a nice hotel close to a lot of Hadrian’s wall visitor sites.
We stayed in a superior room, which nice enough. It was a bit noisy, mainly because the room was next to the lift and sound transmitted very easily through the gaps around the door. With a little bit of sound proofing, the room would have been excellent.”
“Great food, excellent staff. Fiona is an awesome manager. Nice big room, very accommodating - they made me a terrific bag lunch for my walk on Hadrian's Wall. I would recommend them very highly. ”
“I wanted a low budget one night stay. Although property is old fashioned, my single room, with en suite was very clean and bed was comfortable
The breakfast cerea,l yogurt etc was an unexpected bonus. Kettle, microwave and fridge in room.
Member of staff on arrival friendly and helpful.
I couldn’t get the tv to find any chanels, but not there long enough to enquire about it. Could do with a chair, but overall exactly what i wanted Thank you”
“Stayed for one night just wanted a peaceful break and had an excellent experience. The grounds were beautiful and very well maintained. We stayed in the chesterfield suite and the room was immaculate and cozy. They provided chocolate and strawberries as we were celebrating a big birthday which was a lovely surprise on arrival. Our evening meal was delicious and very filling and the service was great. Felt very safe and comfortable as well as being very quiet so great to get away to relax. No……
“Lovely place to stay and visit Vindolanda and Hadrians wall. Thai food and breakfast were faultless, nicely decorated rooms and comfy beds. The staff were really friendly with a fantastic sense of humour. Can't wait to come again! Thank you ”
“Another lovely stay in this fabulous pub. Our double room was spotless. Well decorated and some nice little touches inc the well stocked tea/coffee tray. Great location and views to the rear from the beer garden are spectacular. Can’t wait to return soon. Staff so friendly and welcoming too. ”
“I mean, Northumberland is a beautiful place, and this property was no less beautiful. It is the most eco-conscious hotel we've ever stayed in, with it's own garden, solar panels. and I believe a rain catcher? There's so much wildlife in the area, bird feeders and cats roaming around. We got lucky and there was a bit of clear sky our second night, so we headed to the observatory and got to spots some stars since it's in a Dark Sky Park. It was also a great distance to all the sights in the area,……
“The room was spacious and had a lovely view of the river and gardens,The receptionist on our arrival was very friendly and informative, giving us some useful advice about the area, that we acted upon. We only stayed one night here and we booked an evening meal as well as breakfast. The room was nicely decorated and had a large comfy bed with pillows that were soft and fresh. Our evening meal was enjoyable but we had to wait a while to get our food and drink order as there was some inexperienced……
"Extremely poor service and stay. We were given a smaller room than we had asked for (images do not match the actual state of the room), and the air conditioner is broken; we were provided with fans but we do not have proper ventilation in our room, causing the room to be very hot and stuffy, and after taking a shower the room becomes very damp. Television does not work, and the fans aren't very good. There are also insect stains on the bedding. Service is misleading, we were told that our check out was at noon however we were urged to leave as soon as 11am came by, asking to charge us for overstaying in the hotel. Our belongings were held at the lobby as well because of this, and the staff were reluctant to return our belongings.
Extremely disappointed at the service and conditions of the hotel, will not recommend it to anyone."