泰晤士河畔金斯顿豪华酒店

"Front Desk staff were very helpful and friendly"

"冷熱水有問題 洗澡水洗到一半 差點被燙傷"

"Aside from the fact that the people in the next room were a bit noisy at night, the overall environment, service attitude, and cleanliness were all excellent."

"Perfect, staff are friendly"

"I'm very concerned with the sleeping quality that I can get in a hotel so this hotel is between 3 to 4 out of 5 for me. The bedding is very comfortable and the room is very decent and clean. The only downside is that the wall and door are really too thin, and that the hotel is busy with people in and out. The door when closed would create a loud noise capable of waking everyone up. You can hear the music and conversation of the adjacent room easily. Also, the cleansing staff, although having done a great job in cleaning, was really creating loud noise when they clean (including slamming the door of the cleaning room). Despite putting up "do not disturb" sign outside my room, the staff knocked on my door at 9:20a.m. just to confirm if I need housekeeping service. This is simply too annoying and stressful for a quiet enjoyment of the room."

"早上職員非常親切热心"

"Check in was terrible, both staff were trainees and clearly had to work on their customer facing skills (with just a little smile). The room was much smaller than expected, much smaller. Breakfast was good, the service staff at the restaurant were tentative and constantly made sure all our needs were met. However, the saving grace was we left our valuables in the hotel safe, they sent an email and when returning to the hotel to collect all the items were there, even cash! When returning the front desks had mroe "seaoned" staff on hand, the whole experience felt better."

"橋景景觀很好，最初只給我二樓，要問才給高層，雖然是全統裝修，一般也可以，只是房內沒有雪櫃有點可惜。"