普拉亚卡家庭式酒店

“Todo muy bien, solo que cuando quisimos solicitar room service nunca nos contestaron, fuera de eso todo excelente ”

“食物味道好，员工友善，娱乐节目安排得很趣味。”

“El servicio por ser mexicano. No fue de los más agradable. Me cobraron playa y no se podía ni estar cerca por mucho sargazo ”

“Property is slightly outdated but otherwise very nice. Staff was friendly and welcoming. Pools and other facilities were clean. ”

“Beautiful resort. Well laid out & very clean. Friendly & helpful staff. Amazing beach. Great food & its excellent that you can also take advantage of their sister resort, Maya, for extra dining options as well. The rooms & belconies need more hooks to hang towels & things on. Would be nice to have beer added to the fridge daily when the room is cleaned. The cafe should open before 9am. The beach toys office (kayaks, etc.) should open earlier as well. ”

“The service staff (employees were great), the entertainment was excellent. Loved the food. The only thing I would say is at the time of checkout the lady at the counter was not friendly at all. She can work on her skills. It would be nice to at least say "Thank you for staying or coming to visit. Nada, I received that from the servers in the restaurant. They were great people to talk to. ”

“Amazing ”

“Honestly the BEST customer service i've had in a long time. Travelled with 7 girls for a bach. It was a small resort, walkable, clean and the team was unbelievably kind. Special shout out to Jorge the Chef. I am celiac and he walked me around the buffet telling me what was safe and what wasn't & even brought me my own dessert! So kind & accommodating, would recommend!”