“The service and condition of the hotel are very good. Except there was black stain (looks like mold stain) and yellow dots on the towel. It is totally unacceptable in such a high ranking hotel.
”
“The apartment is best located. It is spacious and clean. Its bed is cosy. Full equipped kitchen. Its staff is friendly. Everything is nice. But some of its hardware failed. The room temperature is controlled by a terribly designed electronic button which does not work easily. With great efforts and over 10 minutes, I slowly moved the cursor from 18.5 degree to 19.8 degree, since each time - if I succeeded in moving the screen’s little man into his box and ordered to move up room……
“Maybe we stay at the hotel on Sat, it was very noise downstair until midnight, becasue there is a amusement opposite to the hotel. the car parking is very limit, not easy to get the parking in the hotel. The room is not very clean. The receptionest will not let you feel welcome. ”
“The room is considered small and without wardrobe. No bath tub or shower compartment. No facilities at all and only a small lobby with a coffee machine ( l need to pay)”
“The room is clean and spacious, however we are very disappointed that the staff were not attentive and the pub was understaff in the morning. We were waiting for almost 30 minutes to order and there was only one waiteress serving. We couldn’t be bothered and had breakfast somewhere else.”
“It was convenient and had great access to both parking and public trasnport. There were also great options of tasty delicacies nearby. However, the place was a bit small which may not be suitable for big families.”
“Having stayed here previously, i chose this hotel versus others more central to Birmingham. An easy walk from Jewellery Quarter rail station. The room was smart, clean & comfortable. ”
"Maybe we stay at the hotel on Sat, it was very noise downstair until midnight, becasue there is a amusement opposite to the hotel. the car parking is very limit, not easy to get the parking in the hotel. The room is not very clean. The receptionest will not let you feel welcome. "
"The hotel is located in the city, extremely convenient location.
It is a bit old, but clean and tidy.
The parking space is right on the lower floor of the building, good for travellers with cars. "