"Receptionists and other staff are friendly. The decoration is good except the ventilation of the bathroom is poor. Location of the hotel is good. You can get there by metro easily and may find many restaurants nearby."
"Convenience, near metro, bus station, groceries store, restaurant. ATM, currency exchange. Housekeeping every day
Room is big compare to other i try in London"
"I'm very concerned with the sleeping quality that I can get in a hotel so this hotel is between 3 to 4 out of 5 for me. The bedding is very comfortable and the room is very decent and clean. The only downside is that the wall and door are really too thin, and that the hotel is busy with people in and out. The door when closed would create a loud noise capable of waking everyone up. You can hear the music and conversation of the adjacent room easily.
Also, the cleansing staff, although having done a great job in cleaning, was really creating loud noise when they clean (including slamming the door of the cleaning room). Despite putting up "do not disturb" sign outside my room, the staff knocked on my door at 9:20a.m. just to confirm if I need housekeeping service. This is simply too annoying and stressful for a quiet enjoyment of the room."
"The bed is very comfortable. Is a highlight of the hotel. Also location wise is perfect for people travelling to the airport too. The only thing was the hot water either super hot or none. Is hard to adjust for the shower to a suitable temperature for a shower. "
"Check in was terrible, both staff were trainees and clearly had to work on their customer facing skills (with just a little smile). The room was much smaller than expected, much smaller. Breakfast was good, the service staff at the restaurant were tentative and constantly made sure all our needs were met.
However, the saving grace was we left our valuables in the hotel safe, they sent an email and when returning to the hotel to collect all the items were there, even cash!
When returning the front desks had mroe "seaoned" staff on hand, the whole experience felt better."
