“I give five stars because the hotel is great . Very good location. You can easily walk around and get what you need . I like the most is the hotel stuffs . They are truly there to help all the guests. Hospitality is about people. They really get that. I appreciated their help. Even the first and the second night my room was just next to the party area . I can heard the music very loud in my bed . I couldn’t sleep well after a long day traveling. They help out to change another quiet room for me……
“Uncomfortable Stay due to AC Issue.
1/24/25- 1/30/25 Room416
The AC only had a cold mode with no way to adjust the temperature, makes the room uncomfortable cold. As a result, I got a cold after six nights stay.
In the first few days, I feel I can get used to it, so I didn’t complain. In the last day of stay, I started to had a running nose. Today is Feb 5th. I’m still in sick.
I hope management address this issue for future guests.
”
“We had an amazing stay at Loft. The place is located in a heart of Cancun,staff is friendly,my room had a goid view (partial ocean).If you are not looking for a beach resort this is a great option”
“Very good hotel near the beach! The room was clean and comfortable. You can spend one day totally at the hotel to enjoy the beach and also the nice swimming pool in the hotel. Towels are provided.”
"Uncomfortable Stay due to AC Issue.
1/24/25- 1/30/25 Room416
The AC only had a cold mode with no way to adjust the temperature, makes the room uncomfortable cold. As a result, I got a cold after six nights stay.
In the first few days, I feel I can get used to it, so I didn’t complain. In the last day of stay, I started to had a running nose. Today is Feb 5th. I’m still in sick.
I hope management address this issue for future guests.
"
