“The air conditioner in the room was very noisy and dripping water.
The room smelled of latex paint and we had to change rooms and hotels the next day.”
“The front desk staff were very friendly and helpful with any questions we had.
Special thanks to Anna for her kind assistance in helping us book our tickets — it made everything much smoother.
The room was clean, and the common areas were generally quiet and pleasant.
The environment was lovely, and the breakfast was also quite good.
Overall, we had a great time ! ”
“Uncomfortable Stay due to AC Issue.
1/24/25- 1/30/25 Room416
The AC only had a cold mode with no way to adjust the temperature, makes the room uncomfortable cold. As a result, I got a cold after six nights stay.
In the first few days, I feel I can get used to it, so I didn’t complain. In the last day of stay, I started to had a running nose. Today is Feb 5th. I’m still in sick.
I hope management address this issue for future guests.
”
“El hotel está muy bien lo único que le falta es actualizar los elevadores, solicité el ascenso de categoría de habitación pero me dijo el concierte que no tenía disponibilidad, la amenidad vip accesss si me la ofrecieron siendo un 20% de descuento en los servicios del spa los cuales son excelentes. ”
“Está muy bello el lugar una decoración muy bella lo único que siento el el aire debería estar más frío , y un poco más de música hasta más tarde ,está en construcción pero cuando se termine va a quedar muy bello ”
"The air conditioner in the room was very noisy and dripping water.
The room smelled of latex paint and we had to change rooms and hotels the next day."
